All products
Product
ChatGPT
A high-volume conversational surface where hesitation, clarification, and trust shape the moment-to-moment experience.
HealthyConversational AI
Risk Level
Low
Trust Stability
+19.2%
Active Capabilities
4
Governance
Within policy
Behavioural trends · 24h
Focus axes: Hesitation · Trust Stability · Clarification Seeking · Escalation Pressure
HesitationTrust StabilityClarification Seeking
Active SOHMA capabilities
Operating on this product, within governance
- Clarification PromptsResolves ambiguous turns before user hesitation compounds.+18.4%Automated
- Response PacingModulates response cadence to reduce cognitive load.+11.2%Automated
- Understanding ChecksDetects comprehension gaps without interrupting flow.+9.6%Monitoring
- Human Escalation RoutingRoutes high-stakes moments to human review by policy.+22.5%Escalation Required
Behavioural insight
What SOHMA is seeing on this surface
Clarification prompts neutralised hesitation spikes during ambiguous multi-turn requests.
Focus insights · tap to view evidence
Human outcomes
Composite indices · 90-day window
BaselineWith SOHMAHow metrics are derived:Understanding Trust Stability Communication Appropriate Escalation